Forum Discussion

gaxbaseball's avatar
gaxbaseball
Network Novice
3 months ago

PHONE UPGRADE QUESTION

I noticed I am paying a lease payment on a very old phone on one of my phone lines. I need to know if my account is due for a phone upgrade. My phone number is . 

Please let me know asap.

Thanks! 

  • You can check in your my.T-Mobile.com account by clicking on the lone you are wondering about.  You can also give Customer Care a call and they will be able to tell you whether or not that line is eligible for an upgrade.  You can also reach out to T-Mobile by sending them a DM on either Facebook or Twitter to inquire as well.  

  • syaoran's avatar
    syaoran
    Transmission Titan

    You can check in your my.T-Mobile.com account by clicking on the lone you are wondering about.  You can also give Customer Care a call and they will be able to tell you whether or not that line is eligible for an upgrade.  You can also reach out to T-Mobile by sending them a DM on either Facebook or Twitter to inquire as well.