Forum Discussion

bobby4246's avatar
bobby4246
Network Novice
2 years ago

payoff device

Can I close my account if I pay off all my devices first. i paid off my iphone my ipad, my razr and my tablet. does that release me to leave tmobile i have 5 lines but i dont know what to do with them

customer service
t-mobile
  • syaoran's avatar
    syaoran
    Transmission Titan
    2 years ago

    Paying off all of your devices completely is one way to get out of any EIP’s.  However, paying off a device early can void some or all of the promotional and trade-in credits associated with those devices.  If you have no need for five lines.  You can always cancel a few and keep the ones you need.  If you plan on using those devices on another carrier, I would recommend getting them SIM unlocked first.  You can find all of the SIM Unlock Policy requirements below.  

    SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile