Forum Discussion
Harobed
12 months agoNewbie Caller
Increase in Price for 55+ ($50/mo for 1 line)
Got a text message stating $5 increase/mo. Called rep. Was told “due to inflation...” I asked why because when I was told when I signed up in 10/2018 it was for life. “Sorry about that. See our ...
friendofonyx
3 months agoRoaming Rookie
What?! This is simply wrong. I've been happy with T-Mobile for a few years now - or thought I was with a more ethically operated company than AT&T. I've had no reason to complain. However now I received a text that in 2 weeks the price increases. But when I signed up I was promised a guaranteed rate of $70 for 2 unlimited lines on Magenta for 55+. Now T-Mobile wants $10/month more than the guaranteed rate. Sorry, that's not acceptable. I will need to move my carrier if they're serious, even without a rate guarantee.
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