Forum Discussion

sumit04's avatar
sumit04
Network Novice
2 years ago

TMobile Customer Care Email ID

My Bill is way too high after adding the lines.

Even there are things in my bill which I already had discussed with customer care agent and they had agreed (at least 3 times in different calls) that this will not come in future and you will get credit for past incorrect billing, those things still keep coming again and again.

I need customer care email ID where I can drop the email and get the things correct.

On phone it takes hours to get the things correct and post that I dont have proof also what agent has agreed.

  • no email contact. you can also try one of their social media platforms like Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.

  • I already spoke to tmobil. I made a payment early and have proof. They still did auto pay last night.