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"SCL UNL TT FAM 4 Lines incl"
We have Simple Choice plan. My son bought a 15GB International Data Pass but could not use it. I noticed “"SCL UNL TT FAM 4 Lines incl" $100/mo in the Add-Ons.
It should be under Settings, Cellular, Cellular Data Options. Data needs to be on for roaming for VoLTE to work, which should allow calling to work.
Thank you @syaoran for suggesting to check the roaming setting on the phone.
To answer the other question, @tmn153 SCL UNL TT FAM 4 Lines incl - is the plan code for his line.
SCL = Simple Choice Line
UNL TT = Unlimited Talk and Text
FAM 4 Lines incl = Family plan with 4 lines and this is included in that four-line count.
I don’t know why it would not have been showing on his line before now, but I wanted to make sure I helped define what it is.
