t-mobile
151 TopicsI don’t have data in Mexico
I am in Mexico right now and my data is not working.Every time I come here, I get 5G high speed data and then unlimited low speed data, every month, for 3 months. I always get a “Welcome to Mexico” text when I land. However, this last trip I have not gotten a “Welcome to Mexico” text and I have been here for 2 months already. My phone has said no service since I have been here and I haven’thad any data! I have a Magenta plan and I know this is supposed to be included. I am extremely frustrated and confused!1.5KViews0likes8CommentsMexico-T-Mobile Mobile Data issue on S22 Ultra e-Sim
I’ve Samsung S22 Ultra 5G with e-SIM. Plan is Simply Pre-Paid with 10GB of Data/Month and has USD$15 for International Calling, which Includes Mexico and Canada. I came to Mexico City, Mexico on 4th Feb 2023 and soon after the Plane Land, I saw the data as LTE. Roaming is On and Manually Selected the Network TELCEL(T-Mobile partner). Now the issue is I can see the LTE Icon, but Chrome, WhatsApp and Facebook are not loading. I reset the Network setting and did a Phone Re-Start. Airplane Mode was on-off, and the Data send/receive is still not working.#RON#(#766#) also tried. I also used Speedtest to see whether data send/receive happened and in Speedtest, it could not connect the Provider and Server. The call and SMS service is working Fine. I raised 2 Tickets, one after another, with Customer Service and Engineer team and they said it would take 72 Hours to resolve. But there is no resolution. #73045642, 69530200 Still depend on Wifi Service and Office Verizon Mobile HotspotSolved1.6KViews0likes21CommentsInternational Roaming problem for Apple Watch eSIM
I have an Apple Watch Ultra 2 with T-Mobile eSIM on the international roaming service. My phone works fine on international roaming while travel to Singapore and China. While the watch never response, keeping showing loading with T-Mobile. Does anyone know the answer? Thanks183Views0likes3CommentsWhy I am not receiving OTP/text messages on my Tmobile prepaid sim(15$Every Month Plan) while In India
I have active T Mobile Prepaid sim with 15$ every month recharge plan. Recently Moved to India for 2months stay from USA. I am not receiving OTP/text messages on my T mobile prepaid sim(15$Every Month Plan) while In India. Please suggest me or help me on thisSolved330Views0likes7Commentssurvey
Hello, I'm a student at Gisma University of Applied Sciences currently pursuing a master's degree in international business management. I'm working on a thesis titled The Role of Human Resource Management in Modern Organisations: A Case Study of T-Mobile. I am doing an online survey as a part of the thesis on integrating High-Performance Work Systems at T-Mobile. If you could complete the survey and forward it to your colleagues, it would be greatly appreciated. Below i have attached the links for the survey which are in English and in german. https://www.surveymonkey.com/r/8RSCZ2L(English) https://www.surveymonkey.com/r/P5KFK5S(German) Thank you.89Views0likes1CommentConfused re: when to turn roaming on
I have the One plan and have added on the 30 day international plan. I was told to turn on Roaming and then once I turn on my phone in Italy, I can make calls/texts, etc. When should I turn on roaming - at the the US airport before I actually leave for Italy and then turn on airport mode? OR turn on roaming once I arrive in Italy and after I turn on airport mode? I’m so confused.Solved169Views0likes1CommentAssistance Required for Phone Unlocking
Good morning, During my purchase of a phone in the United States and after bringing it to Colombia, I have found it very difficult to use because my phone is locked to other SIM cards. I would like to know how I can resolve this issue, as I have been unable to use it for more than four months.Thank you very much, and I look forward to your response.77Views0likes1CommentSamsung Galaxy S21 Ultra 5G
I have this phone IMEI: 353388682198652. I was told this device does not ask for an unlocking code when an incompatible sim card is inserted, and instead requires unlocking via a Device Unlock App. I am in Belize. Samsung Galaxy S21 Ultra 5G is actually locked to Sprint USA77Views0likes1Comment