Wrong Charge for Return of Sagemcom Fast 5688W Gateway

@debskolmodin I have not experienced your situation. However, my experience has been that when these types of situations arise, I go to the local store and ask to speak with the manager, and then go up the food chain. Most of the time, after explaining the situation, and confirming they value their customer service policy, they somehow workout a proper resolution. You can also try this by phone.

I hope this helps.