Forum Discussion

Granny76's avatar
Granny76
Newbie Caller
2 years ago

Streaming Prime

Or rather Prime will no longer stream on my Sony Bravia. Got the new Gateway and since then Amazon Prime will no stream on the Bravia. Any ideas?

  • Using a separate streaming device connected to one of the HDMI ports will bypass the Sony OS and will work fine.  Any current model of Roku or Fire TV will work fine.  Get one that supports 4K.  I think you’ll find there are more streaming channels available for Roku and Fire TV than there are for the Sony OS.  

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Granny76 wrote:

    Or rather Prime will no longer stream on my Sony Bravia. Got the new Gateway and since then Amazon Prime will no stream on the Bravia. Any ideas?

     

    Is your Sony Bravia TV successfully connected to your new gateway?

     

  • Darko66's avatar
    Darko66
    Channel Chaser

    Seems like this might be an issue with the gateway and the Prime app on the Google TV interface.

    Here’s a recent conversation, w/o any solutions as of yet.

    https://community.t-mobile.com/gateways-and-devices-37/amazon-prime-video-on-smarttv-50481

    Easiest solution might be to get a FireTV stick, but you might not want to incur that cost.

    As a workaround, I’m wondering if you could use the web browser on the TV to go to Amazon.com and then view videos there. Not sure if it would work and it would be a lot clumsier if it did.

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    Using a separate streaming device connected to one of the HDMI ports will bypass the Sony OS and will work fine.  Any current model of Roku or Fire TV will work fine.  Get one that supports 4K.  I think you’ll find there are more streaming channels available for Roku and Fire TV than there are for the Sony OS.  

  • Granny76's avatar
    Granny76
    Newbie Caller

    Definitely connected to Gateway-Prime is the only streaming issue.

    Thought about the FireTV Stick, but is it a guarantee. Even the Prime folks said they are not sure! I am not very tech savvy, so I have to keep things very basic.

    Thank you both for the input! Be Blessed...