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vfward6's avatar
vfward6
Newbie Caller
2 years ago

repeater not connecting to gateway

My canon printer wouldn’t prompt for a network password on my T-Mobile gateway and I read here that a wifi repeater would do the trick. I have tried setting it up several times (resetting in between attempts) and the only time the “connected to host” light will light solid is if I connect with an ethernet cable (but that messes with all our device connections). What is the fix to get it to communicate? Power is on, Wifi light is on, and the indicator shows it’s connected to the internet, but there is no connection to the host. Does that even make any sense?

  • It makes sense to me. Depending upon the Canon printer model and the age of the printer the network adapter capability is probably part of the equation. 

    Assuming you have the Arcadyan or Sagemcon gateway you need to use the T-Mobile home internet mobile application to login as “admin” and be able to make changes.

    Once you are logged in you will want to select Network on the bottom bar

    You should see a magenta dot with a white + in the middle. (select that)

    You can “ADD” a network SSID for your printer on the 2.4 GHz frequency (pass phrase as well)

    Provide it with WPA/WPA2 (AES)  for the encryption authentication type

    Once you have the network name/passphrase/authentication type then “Apply/Save

    After that try to connect your printer to the network name you set up for the printer. My guess is the printer only supports 2.4 GHz radio frequency AND will only support WPA or WPA2 authentication type. 

    If the default for the 2.4 GHz network for every thing else is WPA2/WPA3 (AES) then the printer cannot connect as it is expecting WPA for authentication type IF it is 5-7 years old. High probability. If you had your printer connected with an Ethernet cable then remove that before you attempt to connect to the new network name with the WPA authentication type.