Forum Discussion
Solved
External Antenna
I just got T-Mobile home Internet and the service is slow, I'm only getting 2-10 mbs download and 1-4 mbs upload. My house is around 1.5 miles from the tower and the Gateway only shows 4G, will an ex...
I would experiment with other locations for the gateway in your home. It should on your highest floor, near a window. You can try rotating the unit.
For the best information on the external antennas, seek out Nater Tater on YouTube. He tested several antennas and positions just yesterday. I have watched quite a few of his videos. My impression is that the gateway that supports external antennas isn’t all that good. I have one of the older models (Sagemcom FAST 5688W) and my service has been excellent - there is no need for me to try anything else. Good luck. 🍀
I DID connect by 5G, although I did not record the Advanced Cellular Metrics.
One other thing about the new white Gateway device. Its very simple screen resembles a mirror when not powered up, and when the device is placed next to a window as recommended, it’s virtually impossible to read the screen against a sunny outdoor background.
