Forum Discussion
Mesh Wi-Fi 6 System
On the new grey 5G home internet box, when you connect to its web page (typically http://192.168.12.1/), on the Overview screen, under the Devices panel, one of the items listed is “Mesh Wi-Fi 6 System”, just above “Wireless” and “Ethenet”. This implies a third way of networking devices (it currently says 0 connected). I have a Deco Wi-Fi 6 mesh router and was wondering if they could be interconnected by something other than an ethnet cable. Is this something that is currently implemented or is it just a planned feature for a future expansion?
On their product page (https://www.t-mobile.com/isp/gateway) where it lists device features, it also says “Mesh expandable Yes”, but I haven’t found any details about this in the documentation.
I feel like if I hadn’t said anything you’d be doing just fine! Sorry about that. Hard to believe these trashcans are really that delicate!
Ok finally got someone that could help me and did not have to transfer me. They are shipping me a new gateway asap.
But I have determined that it is a heat issue. If I let it sit off for say 20 min it boots up normally but has stopped after several min doing the reboot. Yes I have the USB fan under it but seems this unit has developed some heat issue fan or no fan.
Maybe it did not like the new location I have not had it long enough to really know.
Bad news. First I was told a new firmware is rollingling out to fix the issues with 0178 but she says they cannot push it that I have to wait about a week for it to come.
She was nice and helped me actually find a good line of site to the tower that I am connected to.
So I of course had to unplug the unit to move it and now I am stuck in an endless boot. I see the T then dot dot dot then dot dot dot then reboot over and over. I have tried reseting it with the button holding it nothing works same issue. Removed the SIM reseated noting same issue.
Called support spent a while finally they tell me I need an exchange they cant help I have to be transferred then I got disconnected. Now again waiting for someone to call me so I can get a replacement unit setup.
I guess it’s a good thing I have not ditched Comcast yet or I would be totally stuck.
So on phone with them now they say there is a bug in 0178 that VPN’s don't work.
Well, if you’re having issues with double nat (actually, even if you aren’t), I’d put a call into tech support and get your firmware updated. The number they gave me to bypass all those irritating menus is 844-275-9310.
Good luck!
1.2003.03.0168
bradisa wrote:
I wanted to update my post regarding double nat. I just got off of a very long tmo tech support call with a knowledgeable tech, who informed me that the 1.2003.03.0178 firmware resolved the double nat issue.
Based upon this information I unpacked my Google mesh wifi and installed it. Thus far I’ve had no connection issues, testing out all my video subscriptions, Nest camera feeds, etc.
The tmo trashcan is still at 192.168.12.1 and is reachable from my macbook connected to the Google mesh network with a 192.168.86.xx address, with router & DNS both at 86.1.
007BondMI6, can you check your firmware and also find out if you are still truly double nat?
I will check tomorrow when I get home.
I wanted to update my post regarding double nat. I just got off of a very long tmo tech support call with a knowledgeable tech, who informed me that the 1.2003.03.0178 firmware resolved the double nat issue.
Based upon this information I unpacked my Google mesh wifi and installed it. Thus far I’ve had no connection issues, testing out all my video subscriptions, Nest camera feeds, etc.
The tmo trashcan is still at 192.168.12.1 and is reachable from my macbook connected to the Google mesh network with a 192.168.86.xx address, with router & DNS both at 86.1.
007BondMI6, can you check your firmware and also find out if you are still truly double nat?
I watched all of Nate’s videos. They are very helpful. One thing I would suggest for anyone starting off with a new T-Mobile Gateway is to not change any settings until you understand what the settings do. I made a bunch of changes, but that just caused me more work since I didn’t know what I was doing in the beginning!
There’s a guy on YouTube “Nater Tater” who has some reviews and other videos related to this. It seems double nat with your existing mesh network is the best solution for now, until a beacon comes out for the gateway.
