Forum Discussion

hhzhao's avatar
hhzhao
Newbie Caller
3 years ago

KVD21 gateway dropping LAN connection or cell connection?

I have just joined T-Mobile Home Internet. For my situation, I am using Asus Mesh WiFi Router in my setup, so I have only one LAN connection to the KDV21 gateway. For only 10 days since setup, I have...
home internet
home internet service gateway
KVD21
t-mobile
copz1998's avatar
copz1998
Connection Curator
3 years ago

@hhzhao do you have your devices connected to the gateway or mesh unit?  Make sure the only Ethernet cable plugged into the gateway is from the mesh router. Then plug your hub or devices into the mesh hub. 
 

Good luck!