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SLM1970's avatar
SLM1970
Newbie Caller
10 months ago
Solved

HP 6500 OfficeJet 710n Printer won't connect to TM Wifi/Gateway

I have an HP6500 Office Jet / 710n printer that’s won’t connect to TM Gateway.  Have worked with TM tech guy...set up 2.4 connection but still get a message of FAIL at mac filtering.  What is the sol...
  • copz1998's avatar
    copz1998
    10 months ago

    In my case, I created a separate 2.4Ghz SSID and called it “Printers” with WPA/WPA2 security settings, then restarted both my printer and the gateway, and it worked for me. 

SLM1970's avatar
SLM1970
Newbie Caller
10 months ago

Yes...that setting is in place.  Still no connection.  The printer report says NO FILTERING...FAIL.

The TM tech guy said something about turning off mac filtering but I don’t know how to do that.