Forum Discussion
Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the dev...
TJPeters wrote:
As a person that works from home, this is extremely frustrating and I cant seem to get the problem resolved. EVERY technician promises me this problem wont happen again, but here I am trying to complete a review before I lose internet service. This gateway just isn't working and I’m hopeful that the new gateway release will help. If not, I will be looking for other providers.
Curious to know: did they ever blame it on “tower maintenance which has been going for weeks and I swear it will be done today” and “reported outages in the area since 5 pm so we closed your ticket because that’s definitely the reason why your internet is slow”?
