Forum Discussion
SLB76
2 years agoNetwork Novice
home in
I'm trying out the new home internet. It works fine for my devices. But my LG tv disconnects everytime I turn it off. I had to get an ether net cord cause it also wouldn't connect any other way. I've...
nc1037
2 years agoBandwidth Buddy
Have you tried adding a second Wi-Fi network?
Some devices cannot see or connect to the gateway’s default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your TV to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support
iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support
Related Content
- 9 months ago
- 9 months ago
- 12 months ago
- 12 months ago