Forum Discussion
5G Gateway intermittent outage
Should any representative see this , this is a formal complaint about continual disruptions of service and continued rebooting and reconnecting of devices. I've already replaced one gateway and just...
Having the same problem and I've spoke with customer service 5 times and get the same troubleshooting crap every time. I'm to the point that I need to find another service provider. Every Rep I've spoken with has been so nice and seemed genuine, but haven't helped with the problem at all. I often work from home and I depend on them to provide the service that I am paying for.
Had it for +1 1/2 years - worked great until firmware updates. This is 'by design' to control speed/usage. I've cancelled mine as vpn became unusable.
