Forum Discussion
Viktoriia
9 months agoNetwork Novice
Urgent: Unlock Request for Paid-Off iPhone 13 Pro Max
Dear T-Mobile Support, I am writing to urgently request assistance with unlocking my iPhone 13 Pro Max, which remains locked to T-Mobile despite my having fully paid off the contract quite som...
HeavenM
9 months agoCommunity Manager
Most people on the Community have more luck getting help by sending a direct message to us on Facebook or X. You can use one of the social media icons at the bottom of the page to easily send a message. That team is fantastic at doing a full account review and getting things straightened out pretty quickly.
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