Forum Discussion
Victormanuel10
2 years agoNetwork Novice
Hi, I've bought a Iphone of second hand but is locked for T-mobile
I’ve bought a cell phone (14 Plus) to American person, he told me that the phone was legal and I verified the imeis, but when I try to connect with my carrier It is locked, I need help, I check in so...
- 2 years ago
Return it to the person who sold it to you. They would need the device and their T-Mobile account to meet all of the SIM Unlock Policy requirements and then would need to request the SIM unlock from T-Mobile. Because it's Apple, that can take up to and Sometes longer than 3 weeks.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
syaoran
2 years agoTransmission Titan
File a complaint with the service you purchased it from him through. T-Mobile can't help you unlock it.
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