Forum Discussion

Dwit3245's avatar
Dwit3245
Wi-Fi Wanderer
22 days ago

40 Day Waiting Period

I signed up for T-Mobile on April 8th got an iPhone and watch. I called today to buy phone and watch outright and have them unlocked. I was told they couldn’t unlock until 40 days. Why?? I was also told after that I could not claim buyers remorse. I never said anything about that. I need to cut my loss and get away from this company. Anyone else hear about this 40 day waiting period?

  • syaoran's avatar
    syaoran
    Transmission Titan

    T-Mobile's SIM Unlock Policy has been around for a very, very long time. 

    SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy 

    The 40 day wait isn't anything new and has been around for years.  All of the SIM unlock requirements for your device and account can be found at the SIM Unlock Policy link.

  • gramps28's avatar
    gramps28
    Router Royalty

    Every carrier has unlock requirements even if you pay in full. Buy direct from Apple and skip the carrier if you truly want one unlocked and don't buy an unlocked phone from Best Buy or other places like that advertises unlocked iPhones because it will lock to the first carrier that the Sim is inserted and then you will have more headaches.