Forum Discussion

geno1968's avatar
geno1968
Network Novice
6 months ago

device sim locked

Hi, I bought an iPhone 8 plus from Turkey in 2017 and have used it with sim cards of various phone companies until today. I reset the phone in April 2024, the sim card was locked by the t mobile operator. I would like you to remove the sim card lock

İmei: 359402082963161

  • geno1968 wrote:

    Hi, I bought an iPhone 8 plus from Turkey in 2017 and have used it with sim cards of various phone companies until today. I reset the phone in April 2024, the sim card was locked by the t mobile operator. I would like you to remove the sim card lock

    İmei: 359402082963161

    The phone was jailbroke not unlocked and when you reset the phone it went back to factory settings.

    If you're a Tmobile customer and have used it on their network for the required usage you may be eligible for an unlock.

    If you're not a Tmobile customer they can't help.

  • gramps28's avatar
    gramps28
    Router Royalty
    geno1968 wrote:

    Hi, I bought an iPhone 8 plus from Turkey in 2017 and have used it with sim cards of various phone companies until today. I reset the phone in April 2024, the sim card was locked by the t mobile operator. I would like you to remove the sim card lock

    İmei: 359402082963161

    The phone was jailbroke not unlocked and when you reset the phone it went back to factory settings.

    If you're a Tmobile customer and have used it on their network for the required usage you may be eligible for an unlock.

    If you're not a Tmobile customer they can't help.

  • The phone was unlocked by an unauthorized method. That’s why it relocked when it was reset.