Forum Discussion

luiferpsl's avatar
luiferpsl
Network Novice
4 years ago

WiFi calling doesn't work in specific WiFi

I have WiFi calling activated, and it works just fine, but when I am at my office it doesn’t work. I don’t know if its the WiFi configuration or what, but I really need help since in my office i have bad cellular signal and can’t get calls and txt msg.

  • luiferpsl wrote:

    thanks! what should they be looking for? they dont know much about wifi calling services..

    your IT dept would need to contact TMO to get this one figured out..

  • Businesses often block IP ports that the believe people don’t need to use. These are often the same ports used for WiFi Calling.

  • luiferpsl's avatar
    luiferpsl
    Network Novice

    thanks! what should they be looking for? they dont know much about wifi calling services..

  • more than likely its something your works I.T would need to fix on their end wifi wise and not so much TMO..