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Laughlin2022's avatar
Laughlin2022
Roaming Rookie
4 years ago

Unable to receive texts

Greetings, after switching from Verizon to TMobile and porting over from a Pixel to Samsun A53 phone, we are unable to receive texts.  Has anyone else encountered this and if so, how was this resolved?

Thank you

  • It’s been two days.  Curious thing is, I can receive texts from one person no problem and have received a spam text, but cannot receive texts from family and co-workers.  One text reply went to my old phone with Verizon.

  • How long has it been? It sometimes takes a few days. If its been a week, you might want to call CS and have them redo that part of the port.