Forum Discussion

Ericasjourney19's avatar
Ericasjourney19
Network Novice
3 years ago

Text messaging failure

Wife and I both changed to Tmobile this summer and have new Galaxy S22 (regular and plus). Since the July update, we have been having daily issues with message failures. Often we don't get the failure notice for an hour or more but of we switch to text, the message sends fine. We are both using the Android text app and have used for years without fail. Locations and zips vary as she works an hour away in another city but this happens sitting next to one another. We have tried restarts, with and without wifi calling, are current on all updates and and and. Just fails virtually every message. This seems to only occur between us as kids, friends,  group and work messages all go fine.

 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    turn off sim and turn it back on in the sim manager in settings.

  • I thought I was clear this is only between mine and my wife's Galaxy's. Our daughter in another state has an iPhone and no issues sending or receiving from either of us. This has only been since the July update.

  • stevez711's avatar
    stevez711
    Network Novice

    im not sure there are a few that i know that are. she has a couple that are att

  • gramps28's avatar
    gramps28
    Router Royalty

    Are the friends on Verizon. A lot of post like this on the forum.

  • stevez711's avatar
    stevez711
    Network Novice

    my daughters phone is not receiving messages from her friends that have iphones but she can receive messages from me who has an iphone 12.. went to the tmobile store and they cant figure out what is going on. we have factory reset her phone and everything. still nothing. she was messaging with her friend one second and then the next all of a sudden wouldn't work