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re cannot received calls after porting from ATT (make calls/text ok)
Hi all, After ATT confirmed porting is done, and Tmobile confirmed my # is ported in, I cannot received calls..all calls went straight to voice mail and not ring. making calls, and text are okay. ...
Yes, the calls are going to default voicemail (one of option) which i choose when setting up pass code.
I see your point. i am on the phone with tmoble, and the tech is trying to explain to their port dept.
it seems he think something like “re-active” my number need to be done..
OMG,, this new tech person (Jeremiah) from Maine is really good, and he just called me back on my cell, and the issue is now resolved!!
Also, thank you for your comments!.
If the calls are going to your T-Mobile voicemail, then the porting to T-Mobile is complete. T-Mobile needs to get busy and associate the incoming line with your SIM. If they are going to your AT&T voicemail, the port is not complete.
