Forum Discussion
Poor reliability
I'm in northern New Jersey, just across the Hudson river from NYC. I just moved here from western NJ and figured to have at least decent internet coverage/reliability. I have neither. The buffering, ...
Did you contact T-Mobile prior to the move? Per the FAQs:
“Customers are required to call T-Mobile prior to moving to confirm that their new address is eligible for service. If T-Mobile Home Internet is available at the new address, you can use it as soon as you move in. If a customer moves without notifying T-Mobile, they may not be eligible for service. Please call 1-855-695-8678 to set up a change of address.”
