Forum Discussion

magenta10196693's avatar
magenta10196693
Network Novice
2 years ago

Poor cell service

Has anyone been having poor cell service?  It’s been over 6 months since my 5 lines have been experiencing poor service.  From drop calls to 2 bars or less all while being in the same areas since we have been for the last 10+ years. I called T-Mobile several times and was told everything is fine. The other day I was sitting at home, my service went to “E” network which I assumed its Edge.  I am thinking about switching carriers since T-Mobile’s service has gone worse while they continue to promise me that everything is fine when it isn’t. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    What devices are you using?  Were they purchased from T-Mobile?  If T-Mobile doesn't see anything wrong in the area.  There might be a new source of interference that might be causing the issue for your lines.