File a complaint with CPUC if you are unable to call 2-1-1 from T-Mobile Devices

Not sure you have access, if you do please refer to Ticket # INC73846818 with NOC for current information - Resolution is pending so all assistance that can be offered to resolve and restore ability to use short code 2-1-1 on the T-Mobile network very much needed.  Thank You  Yes we have reached out to our partner 2-1-1 agencies in nearby counties and they are not reporting similar issues. I of course have no way of knowing exactly what areas of Alameda County are impacted we only know large areas of the communities we serve using T-Mobile devices are no longer able to call 2-1-1 from their devices.  These incidents have been reported starting May 1st when i opened the 1st ticket.