User Profile
laldrich
Roaming Rookie
Joined 2 years ago
User Widgets
Contributions
Re: File a complaint with CPUC if you are unable to call 2-1-1 from T-Mobile Devices
Not sure you have access, if you do please refer to Ticket # INC73846818 with NOC for current information - Resolution is pending so all assistance that can be offered to resolve and restore ability to use short code 2-1-1 on the T-Mobile network very much needed. Thank You Yes we have reached out to our partner 2-1-1 agencies in nearby counties and they are not reporting similar issues. I of course have no way of knowing exactly what areas of Alameda County are impacted we only know large areas of the communities we serve using T-Mobile devices are no longer able to call 2-1-1 from their devices. These incidents have been reported starting May 1st when i opened the 1st ticket.25Views0likes0CommentsFile a complaint with CPUC if you are unable to call 2-1-1 from T-Mobile Devices
File a complaint with CPUC if you are unable to call 2-1-1 from T-Mobile Devices “Individuals in Alameda County, CA who are trying to call 2-1-1 from any T-Mobile/Sprint Device are unsuccessful” ALL Calls from ALL T-Mobile/Sprint devices immediately drop!!! 2-1-1 Short Code Not Working 2-1-1 is a Community Health and Human Services Line serving many with critical needs in the community, including those who prefer not to contact 911. ** Please help by confirming your results when calling 2-1-1 from your T-mobile devices ** I have opened multiple support tickets with T-Mobile and now filing complaints with the CPUC of California to get this access to 2-1-1 restored. Can you call Short Code 2-1-1 from your T-Mobile device in the Bay Area? Problem surfaced start of May184Views1like5Comments