Forum Discussion
Can't receive calls with 5g enabled
I have a Samsung S21 5G, for the last few months I can no longer receive calls unless I disable 5G. Any incoming calls go directly to voicemail! I was told by T-Mobile support months ago that this ...
does it get any better once you leave the are by say 5+ miles in any direction?..actually if youre area had quite a few Sprint towers that might actually be the case..all those towers must be converted over to TMO towers and or eliminated from use if theyre overlapping to much onto existing TMO towers etc..
when you get 5G does it by chance say UC or SA next to the 5G part? seem to run across a lot of complaints with the 5G UC/SA and Samsung devices for some reason.
worst case you can switch your phone to 4G only and bypass 5G for now so the phone isnt trying to search out 5G and run into issues..technically youre only paying for data whether it be 5G or 4G..my area had upgrades going on and i just switched to 4G only so i had full no issue service and checked randomly to see if things improved or not..4G speeds wont be quite as good but there are more people out there connected to 5G over 4G so the 4G traffic should be less than usual.
