Recent Content
HULU ON US WITH ADS
Hi, we have Hulu on US with our T Mobile along with Netflix and Apple +. We have had T Mobile for a year or so and I do not remember if I ever activated it. How can I see if I did,I've been trying diff emails to ck by requesting help signing in and I have never received any responses back. I went to a TM store yd and she was very helpfull, I had alot of ?s about data roaming since we were just in Aruba for a week. She was very helpful. She said we got 6GB a day while in Aruba, that seems like alot, is the correct? Back to my original question about Hulu, How do I activate or access my free Hulu with ads. I cannot figure it out, do I get a Hulu acct 1st (it seems to want me to sign up for a charged acct when I go to Hulu? Thanks in advance Mike
Phone signal is very weak in my house
The T-Mobile phone signal in my home is consistently weak, with the signal indicator frequently displaying 0 or 1 bar. As a result, I often experience difficulties in receiving or making calls at home. Even when connectivity is established, the audio quality tends to be unstable. I am currently exploring solutions to enhance the signal strength within my home. To my knowledge, T-Mobile previously offered free signal boosters for areas with weak coverage; however, this option appears to no longer be available. After conducting research online, I have identified several potential solutions for improving phone signal strength, including CellSpot, Femtocells, and standalone signal boosters. I would like to understand the advantages and disadvantages of each option. Could you recommend the most suitable choice based on your expertise?
Samsung UI 7.0 Update
I recently switched to T-Mobile after being with Verizon for 5 years with my S24 Ultra. My phone is unlocked and actively works on the T-Mobile network however I do not have any updates when I check my phones settings. I hit refresh almost every day since the news that the 7.0 UI was released on T-Mobile's network but my phone still has not received it. Looks like the update released around April 23rd or so for T-Mobiles phones. I am stuck on March's Security Patch as well. So has anyone with the S24 Ultra received the UI 7.0 update? If not, does anyone know who I can contact for support or what I have to do on my end to fix this issue? I'm tech savvy so only explanation I can think is since I switched from Verizon a couple of months ago, my phone was not enrolled for OTA updates with T-Mobile.5G Gateway intermittent outage
Should any representative see this , this is a formal complaint about continual disruptions of service and continued rebooting and reconnecting of devices. I've already replaced one gateway and just months into service I am having the same issues. I'm wondering if you , any of you who represent T-Mobile , understand the frustration and annoyance with having not only continual interrupts of service , but having to go though the process of reconnection time after time after time minutes apart from each other. One selling point was being located within less than 50 yards of your cell tower. For a company that claims to be the world leader in cell communications , I expect better. Perhaps less dollars spent on advertising and more on technological advanced and upkeep is due? Signed - A becoming less enthusiastic consumer
Need Help with Home Internet Issue
Hi all, I'm new to T-Mobile Home Internet and also new to this community. I’ve been having some trouble with my internet connection lately and I’m not sure what to do. Can someone please point me in the right direction for basic troubleshooting? I’d really appreciate any advice or tips you can share. Thank you so much!Newbie to TMHI...so what are we supposed to do with IPV4 devices?
I just set up my TMHI “router” (yes, in airquotes), and am very happy with the speed, but I’m not happy that a couple of my devices won’t connect to it at all. Neither my 2021 wired Ring Doorbell, nor my Sense Labs home entergy monitor will connect to the router. I switched the mode from Automatic to 2.4GHz, but no luck. I’m guessing it is related to the router only handling IPV6. As soon as I switched the devices back to use my old router (an actual real router...Linksys EA7500), both devices reconnected with no issues. I’m thinking of connecting my EA7500 to the TMHI router, and just continue to use it as I did when it was connected to my Spectrum cable modem. Any thoughts on how this will work for me, and what the disadvantages may be to doing so? Does anyone have an alternate solution to accomplish getting these devices to connect to the TMHI “router”? Thanks, BillGlobalProtect VPN not working with T-Mobile 5G Home Gateway
I just recewived a new 5G Gateway (Model: TMO-G4SE) a couple of days ago. However, looks like it didn't support GlobalProtect VPN (app version: 6.27-1047). Did anyone have the issue and find any solutions? I need that VPN to work remotely. If the issue couldn't be resolved, it would be a deal breaker for sure.
Places
Network & Coverage
Let's talk about our coverage, signal, and roaming experience.Devices
Apple, Android, SyncUP, and more!Postpaid
Accounts, Plans, Features, and Billing.Prepaid
Talk about all the stuff that comes along with T-Mobile's Prepaid service.T-Mobile for Business
Discuss all things T-Mobile for Business.Home & Business Internet
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet.Magenta Lounge
Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.
