Forum Discussion
Warehouse "never received" my trade-in device
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trad...
The warehouse in Lewisville, TX belongs to Assurant. If they claim they don't have it and yet you have proof they received it. Then call T-Mobile and have the device blacklisted. I would also call USPS and have them open up an investigation as well.
I submitted an incident to https://www.t-mobile.com/responsibility/legal/integrity-line earlier today for my trade in phone that was “lost” in transit. I labeled the incident as fraudulent behavior.
They have already contacted me trying to resolve the issue.
andreasav1 may be on to something.
This is been happening to too many for too long.
