Forum Discussion

mohamad's avatar
mohamad
Network Novice
25 days ago
Solved

Hello sir , i have an issue with esim locked

Hello sir , i need you to remove the lock i have on my iphone 15 pro max on my esim i have to IMEI
IMEI1 : 352229494367021
IMEI2 : 352229494405326
and thank you

  • gramps28's avatar
    gramps28
    24 days ago

    Are you a Tmobile USA customer ?  If not. No one can help you.

  • gramps28's avatar
    gramps28
    Router Royalty
    24 days ago

    Are you a Tmobile USA customer ?  If not. No one can help you.

    • mohamad's avatar
      mohamad
      Network Novice
      24 days ago

      But my carrier got locked by Tmobile USA

      • gramps28's avatar
        gramps28
        Router Royalty
        24 days ago

        You probably bought a phone that was jail broke and once you got an OS update it was set to factory conditions and was locked. 

    • mohamad's avatar
      mohamad
      Network Novice
      24 days ago

      No i am not a customer but i need to unlock my carrier

      • gramps28's avatar
        gramps28
        Router Royalty
        24 days ago

        Take it back to where you bought to fix it.