Forum Discussion
magenta7658302
7 years agoNewbie Caller
iPhone 7 & 7 Plus not working
In my family plan, I have an iPhone 7 and iPhone 7 Plus, both stopped receiving voice calls and texts at the same time on the same day. Any thoughts? or is a factory reset the only option? Did ...
- 7 years ago
Well, after performing factory resets on both devices and still not working , and a trip to the apple store...... The devices were replaced, they suspect a power surge damaged the phones.
skymorena
7 years agoTransmission Trainee
Was it after a software update? There was a software update rolled out on Feb 7 and iPhone 7&7 Plus variants had issues with microphone and speaker that makes your calling or simple recording any audio works. Can you try recording any audio in the Voice Memo App?
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