Forum Discussion
GHawk
2 years agoNewbie Caller
NO CUSTOMER SERVICE SUPPORT>>>PHONE OR CHAT!!!!!!!
I would like to know, why T-mobile no longer has Customer Service phone support any longer, nor do you have chat support. It might be time to find another carrier.
- 2 years ago
Unfortunately the Tmobile support got flooded with phone calls from the forced migration of grandfathered plans last week that only affected 1% of plans.
A poster reported that Tmobile support was getting over 9,000 calls about forced migration causing issues with the system.
pedro_sanchez
2 years agoTransmission Trainee
Must be a very recent change, because I had a conversation with a phone rep a little over a month ago to change my plan and back date it to get a iPhone 15 deal. Was very quick and efficient.
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