Forum Discussion
Solved
iPhone 7 & 7 Plus not working
In my family plan, I have an iPhone 7 and iPhone 7 Plus, both stopped receiving voice calls and texts at the same time on the same day. Any thoughts? or is a factory reset the only option? Did ...
Well, after performing factory resets on both devices and still not working , and a trip to the apple store...... The devices were replaced, they suspect a power surge damaged the phones.
Did you have signal on both devices? Sometimes a restart can help fix issues like this without having to jump right to a reset. Please keep us posted on this. Thanks.
