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Incredibly horrible incompetent service!
A warning to prospective and current T-Mobile customers...Reconsider this company as your provider if you expect to ever get a phone unlocked and able to be reused. (despite all of their specific cri...
Where at? If it was a 3rd party reseller the phone locks to the first Sim card inserted and must meet the carriers unlock requirements. Also if you purchased the phone this way the imei number may not be in Tmobile’s data base as a phone they sold which is why they can't request the phone to be unlocked.
