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Need Help with Home Internet Issue
Hi all, I'm new to T-Mobile Home Internet and also new to this community. I’ve been having some trouble with my internet connection lately and I’m not sure what to do. Can someone please point me in the right direction for basic troubleshooting? I’d really appreciate any advice or tips you can share. Thank you so much!
Newbie to TMHI...so what are we supposed to do with IPV4 devices?
I just set up my TMHI “router” (yes, in airquotes), and am very happy with the speed, but I’m not happy that a couple of my devices won’t connect to it at all. Neither my 2021 wired Ring Doorbell, nor my Sense Labs home entergy monitor will connect to the router. I switched the mode from Automatic to 2.4GHz, but no luck. I’m guessing it is related to the router only handling IPV6. As soon as I switched the devices back to use my old router (an actual real router...Linksys EA7500), both devices reconnected with no issues. I’m thinking of connecting my EA7500 to the TMHI router, and just continue to use it as I did when it was connected to my Spectrum cable modem. Any thoughts on how this will work for me, and what the disadvantages may be to doing so? Does anyone have an alternate solution to accomplish getting these devices to connect to the TMHI “router”? Thanks, Bill
GlobalProtect VPN not working with T-Mobile 5G Home Gateway
I just recewived a new 5G Gateway (Model: TMO-G4SE) a couple of days ago. However, looks like it didn't support GlobalProtect VPN (app version: 6.27-1047). Did anyone have the issue and find any solutions? I need that VPN to work remotely. If the issue couldn't be resolved, it would be a deal breaker for sure.
Newbie
I'm new to the T Mobile community switching over from US Cellular. The reason for switching is because of the rumored US Cellular buyout, and also interested in the upcoming Starlink communication making it possible to have talk/text pretty much anywhere. Although I don't have the connection I had w/US Cellular the T Mobile Gateway is much faster. I wounder if T Mobile has any plans to utilize the US Cellular towers ? I defiantly would help the coverage in my area increasing T Mobile's customer base. Thanks to all that reply!
3 Bar signal only
The best signal I can get is only 3 bars, which is sluggish. I have the unit about 6' above the floor next to a window which I believe is facing the closest tower and while not an upstairs window, it is about 8-10' above ground level. Anyone know what else I can try to get a better signal? Thanks.Illegal Business Practices
Do not switch from another company to this company. They DO NOT cover the existing bill from your company if you owe on your phone. They are taught to lie to you and say they cover up to 800. They will only reimburse you!!! Which means you will pay for 2 bills every month.
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