Forum Discussion
BellesChance
3 years agoNetwork Novice
CALLS REROUTED TO TMOBILE CAN'T MAKE CALLS
I am a US Army veteran and my case manager at my local VA gave me a phone that the service is paid for every month by them. There are many lines on the account. The bill has been paid. I have had the...
drnewcomb
3 years agoFiber Fanatic
My first suggestion is to talk with your VA case manager. There may be something they neglected to do. Most of my work-arounds involve loading an app and receiving a verification text. (i.e. Load the Google Voice app) but if you can’t receive a text, that won’t work.
The actual solution is probably so specific to that account that it can probably only be solved by someone in the IT/Communications dept at the VA.
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