611 is clueless

baruchhashem wrote:

The power connecter on my I phone is broken, so I used my last bit of battery to call 611 and find out how to talk to someone regarding my options on my computer.  The rep said that I could only get help over the phone.  Yes, the phone that will soon be out of power w/o any way of recharging it.

You don’t mention what iPhone model you have, but most iPhones since 2017 have wireless charging capability.  Little need for an actual cord connection to the iPhone to charge.