Forum Discussion
jlh
26 days agoNetwork Novice
Customer support is horrendous! 45 mins+ waiting on 611. Hour+ on chat for nothing. Unconscionable!
I think the only way to get anyone is to go into a store. Error upon error upon waste of my time upon waste of my time. It's truly astonishing how poor is T-mobile's customer service by phone and chat! Considering a switch to anything else. Time is too valuable to waste it like this!!
- gramps28Router Royalty
I've never had a problem with hold times when I call in but I also rarely call.
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