Forum Discussion

BAT's avatar
BAT
Network Novice
2 years ago

Phone is locked up

My  Android phone is locked up.  Says I need to wait 15 hours before I can try again, but I cant remember my login pattern.

  • no one in here nor at TMO can assist with this one. youre the one that set it up. TMO or any carrier for that matter wont have this info.

     

    you can try to perform a password reset..but hopefully you have the info for which email it will need to contact etc..or youre right back to square one

  • ttocs's avatar
    ttocs
    Connection Cadet

    You should have also been prompted to create a back up pin number when you set up the pattern.  Did you save the number somewhere, that will bypass the pattern lock.  

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    BAT wrote:

    My  Android phone is locked up.  Says I need to wait 15 hours before I can try again, but I cant remember my login pattern.

     

    Is it stolen?

    That security measure is to protect you and your personal data / information.