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Poor coverage at Everett, WA 45-80 building
The 45-80 building at 9801 27th Ave W, Everett, WA is poor. Inside the building, according to the Network Cell Info app the signal strength is around -113 on band 71 and outside the building its not much better, at -105. Moving 500 feet to the east across the parking lot, the signal improves considerably. Are there adjustments that can be made to the nearby cell towers to improve the signal at the 45-80 building?
Tmobile home internet bleeding data?
since after 9 months of being on waiting list unlimited TMobile internet is still not available, they convinced me to try the 100 GB a month plan. Anyone else finding they are being lied to about the data being used?? It said I went through 100 GB in under a week and I was only watching shows on Netflix and Crunchyroll, only 1 device connected, no additional downloads... and according to T-Mobile texts from the time it texted me I was at 95% to the time it texted me I used 100% data was only 20 minutes.. there is no way I watched 5 gigs worth of movie/show in 20 minutes, even HD 4k takes about 1 hours per GB used... and then I go to the data usage section on T-Mobile it says I used all 100 GB, but further down the page it shows only 96 GB was used.. and now that I'm using low speed, it's even slower then low speed tethering from my phone.. (TMobile internet low speed is 2G .. TMobile phone tethering low speed is 3G ... 3 G you can still watch Netflix and amazon video, 2G you can't even get passed the log in page)Request for iPhone 12 Pro Max SIM Unlock – T-Mobile USA
I am writing to formally request the SIM unlock of an iPhone 12 Pro Max that is currently locked to the T-Mobile USA network. Please find the device details below: Device: iPhone 12 Pro Max The device has been fully paid for and is not under contract. I kindly request your assistance in unlocking the device so it can be used with other compatible carriers.
EXTREMELY SATISFIED CUSTOMER
I was in the Fernandina Beach Florida (Amelia Island) store today and I was greeted with the utmost respect and appreciation from the Manager Kristian and her staffs one of them being Anthony. Both are very professional and were extremely helpful to all my needs. Kristian was extremely knowledgeable and gave me every detail about my account and stuff that I didn’t even know I should have gotten prior to today. I will definitely keep going to that same store for all my needs. Anthony was also very helpful while she was getting our products ready. Overall I got the excellent service I needed that I probably would not get at any other store. I GIVE THIS MANAGER AND HER STAFF MORE THAN FIVE STARS ACROSS THE BOARD!!!
I can't get my Rebate!
I received an email last week, telling me I can get my $50 rebate. It gives me a link which sends me to a page that tells me to login either as a first time or returning customer. It accepts none of my information and the email does not tell me what that information is suppose to be. I keep getting this error message. I’m being told to go into my account, update my profile with a new PIN number so I can call the rebate people, but I cannot even do that because I keep getting this buffering all day: I cannot get a solution. A lot of stress for a $50 credit card!
Massive fluctuation of internet speed
Our home internet fluctuates from 0.44mbps to 200+mbps . This is an example of a good day. The fluctuations are steadily getting worse. I my opinion T-Mobile has oversold there ability to supply a steady internet signal. T-Mobile just keeps say it congestion which seems to me the same thing I am saying, they have more customers than they can supply internet to. Plus there's no rhyme or reason to the fluctuation. Is anything being done to fix this or do I need to move on to a different way of getting the internet. What we have now is almost useless.No update is trash!!!
Why did you take away the scroll down from the top screen!!! It's called doing things fast!!! I don't want AI!!! This new version is complete trash!!! I want the last update!!! I can't believe it have to argue with my phone to take me to the screen to shut my phone off!!! I want to be able to scroll down from the top and click on of off Bluetooth!!! Or wifi, or my flash light!!! There is nothing convenient about the new update!!! Put back the last update or im going to chuck this phone into a T-Mobile store t.v. and tell the whole world T-Mobile is trash! Yes im so mad I could sue T-Mobile!!!! Make it happen or im taking this company with me!!!! I have been more disappointed in my life with T-Mobile!!! I been with you since day one!!!!! P.S. Fix it!!! And next time ask your customers what we want!!! You are the car and I'm the driver!!!losing signal
Hello, I am new to this sight so if I am asking a repeat question, I am sorry. I live in RI. No matter If I make the call or receive the call, the person on the other end complains that I keep cutting out and, it is the same on my end. Is it the phone or the service connection to the towers?
The whole process give me a headach
I have been a customer of TM for almost 20 years. The process of working with TM goes from great and then to giving me a headache and back and forth from these to extremes. When it hits the headache stage, TM loses a sale. (A few times have come close to leaving and sometimes I with I had.) Recently, I tried to upgrade my S24 using my computer and not the app. I walked through the process. During the process, it says my new payment will be $17.99 a month. When I get to the end of the process, it says my new payment of almost $39.00 a month. I called support and they tried to help and to explain – another headache. They sent me a link so they could see what I was doing on my phone. I don’t like using my phone but I tried. While using the app on my phone it kept trying to setup a new phone number. I asked the representative if they could just take my order over the phone and was told they could not. I don’t understand so I simply gave up. TM loses money again. Upgrading should be very, very simple but once again, TM has gone above and beyond to make it difficult and, also, how I feel, add false advertising to confuse the client and trick them into a higher payment.
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