Forum Discussion
magenta2504706
8 years agoNewbie Caller
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
tmo_marissa
8 years agoT-Mobile Employee
Welcome, @magenta2504706​​. I know our Community members have offered a few suggestions about different methods of contact -- have you had the opportunity to reach out for assistance? While we don't have account access in this user forum, our T-Force team does through Twitter or Facebook if online support through social media works for you! That said, we'd definitely like to offer our help. If you don't mind sharing the reason for your call, maybe there's something we can help walk you through here! 😊 Thanks for your time!
- Marissa
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