User Profile
SteveG-23
Roaming Rookie
Joined 2 years ago
User Widgets
Contributions
Re: Does T-Mobile really support RCS?
Havok970 - I agree. After the steps I described above, I gave up. Both my wife’s and my new phones (one Samsung, one Motorola) had the same problems I described above, similar to yours, and nothing resolved them. I disabled RCS on both, and now our text messages *usually* - but not reliably - go through. Even with everything else working (good phone/data signal, good WiFi, etc.) messages sometimes hang interminably, sometimes in the middle of a conversation - a series of messages go through with no trouble and then they just stop sending. Often one seems to send but really doesn’t, but a follow-up comment goes through, so the people at the other end are wondering what in the world I’m referring to, and I can’t explain. “Resend” doesn’t work. Copying to a new message and trying again doesn’t work. If it’s at all important, I have to call. (I try to explain the glitch by email, but too many people rarely check their email.) The messages eventually send, for the most part, but as much as 20-30 minutes later. Text messaging just seems to be something T-Mobile does badly.29Views0likes0CommentsRe: Does T-Mobile really support RCS?
tidbits - Thanks for the details. I tried it, and . . . First I had to learn about eSIMs. This is my first phone with one, and I had been wondering why each of my communications apps was showing options for SIM 1 and eSIM 1. After researching it, I realized the store had not transferred the (very recently updated) SIM card from my old phone, yet some apps on the new one (or at least their Settings screens) were acting as if one were there. I went ahead and transferred the card, then went into the SIM Management and turned off the eSIM. I then followed your directions above. I found that the default Samsung Messages app would not show me an option to turn on RCS, so I went back to the Google one, and it does. But when I “Turn on RCS chats,” the Status was shown as “Setting up...” “Trying to verify your phone number,” ans it just hung there interminably. . . . That is, *until I reactivated the eSIM and set it as Primary.* Now RCS shows Status: Connected. And I can send messages properly, with RCS as default and “covert to SMS - only using the eSIM. Interesting. So I guess I will reserve the SIM card option for overseas use, if needed. Thanks again!127Views0likes0CommentsRe: Can't set notification sound for Messages app
I found it! It's well hidden. On the “Notification categories” screen, all that appears is a list of several categories with an on-off switch for each, but if you *long press* the name of the category, more options appear, including the notification sound.27Views1like0CommentsRe: i dont recieve the majority of texts from people and sometimes i can't receive calls either. Anybody have an answer for this months long issue?
Do you have a 5G phone and are you getting 5G service? My wife had this problem for quite a while. We went to the T-mobile store and they replaced the SIM card and (like you) at first it seemed to help, but not for long. As I understand from the person there, there are fewer and fewer towers handling 4G and 3G calls, so connecting with a non-5G phone is becoming problematic. Fortunately there was a free upgrade available on her plan to a 5G model, and it looks like that may have taken care of it.9Views0likes0CommentsRe: Does T-Mobile really support RCS?
Thanks, but (a) I just got the phone from the T-mobile store a few days ago, and (b) everything is current and automatically updated. However, I just discovered that the default messaging app was set to the Google version, not the Samsung (they are both just called Messages). So now I will have to experiment with the Samsung version.40Views0likes0CommentsDoes T-Mobile really support RCS?
My wife and I just got new phones from T-Mobile: a Moto G 5g, and a Samsung Galaxy A54 5G. Both were set to send messages by RCS by default. No such messages are ever sent. If I check the status, I always get “waiting to connect.” I tried setting “Switch from RCS chats if a message can’t send,” but after a few minutes it still shows “waiting to connect.” I had to turn off RCS entirely to send a text message. What’s the problem?Solved3.4KViews0likes13CommentsCan't set notification sound for Messages app
I just bought a T-Mobile Samsung Galaxy A54 5G. I can’t find a way to set a notification sound for the Messages app - or for any individual app! - but only a system-wide notification sound. All the help I can find online says to go Settings - Apps, select the app, and under it Notifications. When I do that the only choices are to turn sound and vibrate notifications on or off - nothing brings up a choice of notification sounds (or volume). One help video says to select “Notification categories,” but that only brings up a list of on-off choices for the different notifications the app might send.1.2KViews0likes3Comments