Forum Discussion

Tapir's avatar
Tapir
Newbie Caller
3 years ago

T-Mobile single line Senior Plan benefits, NOT!

I have been a T-Mobile Magenta 55+ $50/month single line user for more than a year, and keep reading about benefits that don’t seem accessible to me.

 

Logged in to my account, Netflix simply isn’t offered. Paramount+ for a year supposedly is, as is a 6 month Apple+ membership, but I can’t find a way to add these two on the desktop or mobile site. The mobile site also shows AAA membership is a benefit, although I use an upgraded version.

 

Do I need to spend an hour on hold to find an agent to add these services? Did I miss them as offered benefits because they are new? Is there a secret menu? So confusing!

 

Thank you for kind advice.