Forum Discussion
I-Phone 13 promo and no credit for returned device
Does anyone else have issues with TMOBILE customer service and device credits? I was forced to upgrade since my android since it did not support 5G. I wanted the I-phone 13 but the Easton Columbu...
Update. I went to the Easton Town Center T-Mobile store and they applied to balance credit.
They discovered there should have been a $400 credit for the device.
They were helpful at the site.
