ContributionsMost RecentMost LikesSolutionsRe: returning phone ok, thank you. I did not get any checklist with the shipment of the new phone, that’s why I was wondering how to do this. I’m going to just stop over at a T-Mobile store now. I think that will be the easiest. Thank you for your tips and information. returning phone I’m upgrading my old phone. I’ve received the new phone. What are the exact things I need to do to my old phone before I sent it in? Solved