Forum Discussion
Not Receiving calls and delayed text messages
- 7 years ago
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Recently switch to Tmobile from AT&T and I'm having the same issue with my HTC U11 plus.
I'm able to make calls but when I first dial a number it would have 10ish seconds of silence before it starts ringing. When people trying to call me, I would be using my phone and suddenly see a voicemail notification without the phone ringing at all.
Tried all the solutions above and no luck. Also checked my call settings ( HTC U11 - Troubleshooting - I can't receive any calls | Vodafone Ireland ) the issue persists.
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