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my.t-mobile.com site not working (AGAIN)
I have had issues with my.t-mobile.com for YEARS. The latest issue (for the past 4 + weeks) is I can not get in. I have numerous T-Mobile Accounts/BAN's and there is always issues. my.t-mobile.com was never meant to be used with Business/National accounts in the first place and this is the only tool we get to monitor our account(s). Here is what I get now (see screen shot).... I can log in, then it goes to this screen, and I can get no further. I have called, emailed, opened tickets, all to no avail. T-Mobile really needs to fix this or create a tool for business/national accounts to use. I need access to my.t-mobile.com 10 to 20 times per day. Come on T-Mobile spend some money!
I understand and our engineering is working on the site. Right now, if there's anything you're unable to access or change on your own, then you should Community-2153 so our Care team can help.
It seems I have issues every time I try to do anything on My- T-mobile. Insanely glitchy, and half the time I get not available error. I would think T Mobile could do better than this...
I understand and our engineering is working on the site. Right now, if there's anything you're unable to access or change on your own, then you should Community-2153 so our Care team can help.
I have a prepaid plan. I could not ADD FUNDS to my account. With the help of someone high in T-Mobile he got me to try changing my browser. I have Windows 10 in my laptop. I used Microsoft Edge. I have full access to the site. On a computer and another laptop (both have Windows 7) I have access to the site. That suggestion worked! I removed the T-Mobile app, because it did not work at all!
