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T-Mobile un happy customer
I’ve been with sprint for 24 yrs, then T-mobile took over. I received a text from T-mobile on April 28,2023. This is what it said in a text. Sprint is now T-mobile your up coming bills will have an updated look,but your Rate Plan,Price and Tenure have not changed, if you’re Auto pay, your payment will be processed as usual. T-mobile is now charging an increase of 5.00$ per line.I’ve called a couple of times about this issue. They told me that any grandfather plan and price is no longer available and the only way to have the discount on the 5:00 dollar per line in which I have a total of 7 people on my account which it comes to 35 dollars is to have auto pay to get the discount of 35 dollar in tune I said no and there should not be any charges or increase. My question is why are they are not complying with my plan and price as it’s stated.im hoping that this will be taken care of if on then I will file with the FCC and theBBB Attorney General office.
GlobalProtect VPN not working with T-Mobile 5G Home Gateway
I just recewived a new 5G Gateway (Model: TMO-G4SE) a couple of days ago. However, looks like it didn't support GlobalProtect VPN (app version: 6.27-1047). Did anyone have the issue and find any solutions? I need that VPN to work remotely. If the issue couldn't be resolved, it would be a deal breaker for sure.
Higher Latency lately | Xbox | Call of Duty
Curious if anyone has been having issues. Details: In Florida Home wifi solely used for xbox(wired) Had for about 6 months Steady 300-600mb download Ping was always in the 30's, sometimes touched 20s, sometimes touched 40s Towers less than a mile from me both north and south About a month ago my latency started to stay in the 40-50's, and now a lot of time in the 60-70's, anyone else have increases like this. Router hasn't moved, no updates that I see same .13 version. Thanks for any help. Idk if there are ways to optimize things better since its only used for gaming, if anyone has tips lemme know!
5G(arbage) internet
I got sucked into the 5g internet after having horrid experience with overpriced AT&T. I live 80 feet from the TMobile cell in an urban area. I've had repeated loss of signal and buffering since Dec '24. I recently replaced the Gateway (to hell) and still suffer from the same issues. And after pointing the Gateway directly at the cell tower by tech insisting this will resolve signal issues. Anyone stating they haven't had issues must be a paid employee of T-MOBILE posting to keep their job or bucking for promotion to store assistant manager.
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